Kundeservice 70102031 Support nr.: 0

Velliv - Health services

Here, you will find an overview of the health services you have access to as member of Velliv and information on how to make use of the services.

Additionally, you can get inspired and find more information about your health and other offers at Velliv.

Online Doctor

Download the app "Hej doktor" and login with NemID.

Download Hej Doktor for Iphone

Download Hej Doktor for Android



Treatment of work-related injuries, pains or massage?
Call Falck Healthcare Health Team on 70 20 99 35 



Mental well-being

Need to talk to a psychologist?
Call Falck Healthcare Health Team at 70 20 92 88 
Health Services via Velliv
  • Do you need help to get a diagnosis?
    • Download the app "Hej Doktor" and use your NemID as login.
    • Get clarity on symptoms, for instance allergy, viruses, and infections

    • Renewal of prescriptions 
    • The online physician can help with most of the acute cases that your own doctor helps you with

    • Online video conversation with a maximum waiting time of 15 minutes
    • Open between 8.00 - 22.00 in the weekdays and 9.00 - 18.00 in the weekend and public holidays.

    You need a referral from your own physician to use Quick Diagnosis.

  • Are you suffering from muscle pain or injuries?
    • Treatment for work-related pain and injuries e.g., massage, physical well-being, physiotherapy, and chiropractic

    • Good advice and guidance about treatments and training
  • Opportunity to talk to a psychologist or psychotherapist about e.g. stress, anxiety and depression
    • Falck Healthcare: Call the phone number and press X

      • Stress-coaching with psychotherapists

      • Sessions with a psychologist about mental challenges

      • Face-to-face or digitally


    • Velliv Health Team: Please contact: 70 33 37 07

      • In-depth talk about stress or lack of energy in everyday life
  • Are you frequently ill or do you fear long-term illness?
    • Through your healthcare plan, you will get help and consultation from Velliv 'Close Contact'. Maybe you need help to get the right treatment or you need to know your options. 

    • Quick examination: Medical specialist or scan - Please contact PensionDanmark at 70 12 13 35


  • Have you been sick for more than 14 days?

    Contact Falck Healthcare 'Early Action'- Here, you will receive social- and health professional guidance. Depending on your challenges, you will be assigned a coach through the course. 

    • Please contact Falck Healthcare at: 70 20 99 35 (press 2)
  • Are you struggling with addiction?

    Are you struggling with addiction; alcohol, medical drugs, drugs, or gambling? Receive proper counselling and support

    • Please contact PensionDanmark at: 70 10 08 06

Falck´s Health Universe

Read more

Falck Pulse

Your Healthcare Universe is just one click away – Newsletters, download etc.

Read more


HR Danmark, Support Questions regarding Cornerstone (contracts and changes), policies and guidelines, etc. 

HR Danmark, Sikkerhed & Miljø Questions regarding work environment, assessment of the work place (APV), how to report a work injury, etc.

HR Danmark, Falck Sport Questions regarding Falck Sports activities or the requirements for you, if you are considering being a sports ambassador, or if you have any questions about this.