Ambulance services

In co-operation with the public authorities, which are in charge of pre-hospital care, Falck has developed the quality of its ambulance services to the highest international level. The high quality is based on developing the training of ambulance personnel and in the technology of its equipment.

Falck carries out its ambulance services according to the rules of the countries it works in, and often and willingly contributes to the development of the service.

In Denmark, for example, Falck operates an ambulance service that is based on the Anglo-Saxon tradition of paramedics. In recent years, this model has been developed through the addition of medically staffed units. This means that the Danish service currently appears as an appropriate and efficient combination of the Anglo-Saxon and continental European model.

In Sweden, Falck has since 1 January 2005, had a fully trained nurse in all vehicles in accordance with legal requirements. Falck has significantly contributed to this development and is one of the first ambulance organisations to meet the legal requirements.

In Poland, Falck has fully trained anaesthesiologists and nurses in its most developed ambulances (Type R) in addition to ambulance operators.

Technologically, Falck has introduced satellite monitoring of its ambulances enabling emergency alarm centres to always dispatch the nearest vacant ambulance to help people in distress. If at all possible, ambulances have advanced monitoring and resuscitation equipment, and telemetry has been introduced in a growing number of regions. This means that patient data can be transferred through the mobile telephone network to the hospital’s specialist unit while the ambulance is still on its way.

Falck agrees with its public contract partners on response times for the individual region and dimensions the required readiness in order to meet the agreed response times.